FAQ

To ensure order accuracy, Ybotech does not offer this option. Because all orders will be manufactured to your specifications, we like to finalize all orders by e-mail or telephone/fax.

Normally production of the product is anywhere from two weeks to one month depending on the quantity ordered. If you are sourcing a product, our representative will give you specific information regarding the lead time. If you need a rush order, contact our representatives to discuss your specific needs.

You can contact our representative via email, fax, or phone to specify the sample you need and provide your courier (as UPS, FedEx, DHL,TNT etc) account No. and we’ll send samples through your courier by freight collect. For oversea customers, sample value under USD15.00 normally free of charge. As a courtesy, Your express airmail charges and samples charges can refund from 1st order.

Usually, the MOQ will depend on the specific products, but the MOA is USD3000.00 for less than 3 items per order.

Yes, you can customize your logo print on the box or bag, or make a label which print your logo stick on box, inside contents is our Ybotech™ logo, but please specify your requirement to our representative, according to your order product and quantity, we may charge you some printing fee.

Normally our quotation is based on FOB Shanghai price. Please inform your destination seaport and estimated quantity, our representative will quote you the C&F, CIF, DDP, DDU price accordingly. If you feel our freight is higher than your expectation, you can recommend your shipping company to us. Our principal is look for a good reputation shipping company, which offers competitive freight, and can delivery your cargo prompt.

30% deposit by T/T in advance to confirm the order, balance paid before shipment or balance pay by L/C at sight. But please be noted that we can accept the LC payment what the total amount over 30,000.0 USD only.

Ybotech employs a strong quality-control team who inspects each order before shipment.